Back to Stories, Cases & News
Berliam: from endless paperwork to certification in seconds with QR scanning (Day 0)

Berliam: from endless paperwork to certification in seconds with QR scanning (Day 0)

Berliam achieved a major improvement in customer activation in Chile. By implementing Praxsuite, Berliam reduced activation time, improving onboarding speed and operational efficiency. This success story highlights how data-driven workflows, integrations, and partner-ready processes helped Berliam deliver faster outcomes for customers across Chile.

Industry: HR / Workforce enablement (focused on delivering trained personnel to operate in mining sites)
Company: Berliam
Solution: Praxsuite Forms + Data Table Engine + Dashboards for analytics
Key result: Each Day 0 stage is marked as completed in seconds via QR scanning of the national ID, eliminating the need for physical documents.

What is “Day Zero”?

Berliam is a company responsible for operations and maintenance services for the mining and industrial sectors. It recurrently runs an internal operational flow known as “Day 0”.

Day 0 consists of multiple stages that must be certified in order to proceed with the next steps of the process—each time a new job starts at a mine site with a new roster of personnel.

Before Praxsuite: certification depended on paperwork

Before implementing Praxsuite, certification relied on a traditional approach:

  • completing on-site, physical forms

  • handling different types of paperwork for each stage

This created delays, rework, and low operational efficiency.

The problem: cumbersome and slow processes to certify hundreds of people

In the previous process, “Day 0” was constrained by:

  • High operational friction: completing physical documents and forms to record each stage.

  • Long certification times: the certification process took too long for what was essentially a stage-by-stage verification (and there are many of them).

  • Boredom + error risk: more manual steps increase inconsistencies and the likelihood of having to redo work.

  • A bottleneck for the team: while certification was happening, it slowed down progress across the full process.

The opportunity: automate Day 0 certification

Berliam needed a faster, traceable, and consistent way to confirm that each Day 0 stage had been completed.

Implemented solution

QR scanning of the national ID to mark each Day 0 stage as completed

1.png


✅ Full process recording and control through Praxsuite

2.png

3.png

The solution: implement Praxsuite

With Praxsuite, Berliam redesigned its certification flow so that recording each stage would no longer depend on manual paperwork.

Automated operational flow

  1. Staff complete the activity corresponding to each Day 0 stage.

  2. They scan the QR code on the national ID card.

  3. Praxsuite automatically records the stage as completed.

  4. The operation is certified without filling physical documents.

In practice, “Day 0” shifted from being a documentation process to a quick verification process.

Impact: certification in seconds—no paperwork

The change was immediate and measurable:

  • Before: certification required physical documents and paperwork (slow and cumbersome).

  • After: certification via QR scanning took only seconds.

Result: Berliam drastically optimized the total time of Day 0, reducing the delay that previously consumed a large portion of the overall process.

Benefits for Berliam

  1. Operational speed
    Certification is no longer the bottleneck—stage recording happens in seconds.

  2. Less rework and friction
    By removing physical paperwork, the likelihood of errors tied to manual data entry decreases.

  3. Higher traceability
    QR scanning enables standardized confirmation and improves stage-by-stage process control.

  4. Better internal team experience
    Staff spend less time on forms and more time executing tasks efficiently.

Why Praxsuite and Berliam matched

  • Frictionless automation: capture and record events through scanning.

  • Stage-based process control: Day 0 is structured and certified consistently.

  • Real efficiency: value shows up in operational time—not just “digitization.”

dayzeroworkflowtspt.png

Conclusion

Berliam transformed Day 0 certification with a workflow based on QR scanning of the national ID. By eliminating physical paperwork and automating stage recording with Praxsuite, they achieved:

  • much faster certification

  • higher operational efficiency

  • less friction and rework

  • a modern, traceable, and scalable process

Captura de pantalla 2026-06-09 a la(s) 7.51.50 p.m..png

Dashboard view, where it’s possible to map the workers’ workflow in real time as they progress through stage certification.

Ready to implement stage-based automation in your operation?

If your process is slowed down by manual certifications, physical documentation, or repetitive steps, Praxsuite can help you automate recording and accelerate the flow with a modular and controlled implementation.

Join teams across Latin America already using Praxsuite to optimize operations.

FAQ / Frequently Asked Questions

How does QR automation improve Day 0 certification?
It allows each stage to be marked as completed through scanning, eliminating physical paperwork and reducing the time to seconds.

What do you gain by replacing physical documents with digital recording?
Less friction, fewer errors, better traceability, and faster operational execution.

Is the process controlled by stages?
Yes. The automation is designed to mark each flow stage when it applies, maintaining consistency.

Metadatos

  • process automation

  • stage-based certification

  • QR code registration

  • digitizing operational processes

  • no-code automation

  • reducing operational time

  • activity traceability

  • Day 0 (stage-based operations)

Ready to publish your own story, case study, or newsletter?

Share measurable outcomes, practical lessons, and updates with your audience using Praxsuite.

Schedule a Demo